Customer who reserve the service should be 18 years or older.
When a customer reserve a service with us, they are providing us the authorization to charge them on the credit or debit card or the bank account.
Reservation is not complete until payment has been made.
All Cancellations must be in writing 5 days prior reserved date (Email and Confirm by phone). 20% return payment processing fee.
Child Safety: Royalty Trips doesn’t provide car seats. Customers shall bring and install car seats if you wish. Customer is responsible for child’s safety if no car seats are provided.
No additional charge for first 30 minutes of waiting. We will charge $5/10 minutes after the first 30 minutes.
Customer should cancel the reservation 72 hours prior to the reservation date in order to receive the full refund. No refund will be provided if cancelled within 72 hours.
No alcohol and smoking permitted inside the vehicle. We will charge minimum of $250 for any violation.
We will charge additional fee for any damage to the vehicle or items in the vehicle caused by customers.
Royalty Trips cannot be held responsible for any unexpected cancellations or delays due to but not limited to natural disasters, inclement weather, Traffic accidents, or unexpected mechanical failure of our vehicle.
Royalty Trips reserve the right to end the service if customer threatens the driver or misbehave. No refund will be provided in those instances.